Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide to us when you subscribe to our services through our website customer portal. This includes:

- Contact Data: Your name, physical service address, and billing address.

- Communication Data: Your phone number, used exclusively for automated "on-the-way" service alerts or urgent gate and property access coordination.

- Payment Data: All payment processing is handled securely by our third-party merchant processors. We do not store your full credit card or financial account numbers on our servers.

- Optional Pet Data: Any information you choose to share regarding your pets (such as names or specific yard notes) to help customize our on-site service.

How We Use Your Information

We use the information we collect strictly to operate our business and provide your services, including:

Mapping out neighborhood-optimized service routes.
Processing automated subscription billing.
Sending critical operational text or email notifications regarding your scheduled service day.
Ensuring the safety of our team and your pets while on your property.

Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your data is only shared with trusted third-party service providers strictly necessary to run our automated operations (such as our website hosting platform and our secure payment gateways).

Data Security & Customer Control

We maintain standard administrative and technical security measures to protect your personal data. Because we prioritize secure automation, all subscription updates, payment management, and service cancellations must be managed directly by you through your secure website customer account portal.